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Michael J. Villareal
| Education | B.S. in Management Information Systems, May 2006 |
| Minor in Mathematics | |
| San Josι State University, San Josι, CA | |
| Experience | |
| Aug 2008 – Present | NetApp (Employee) |
| Web Production Project Manager | |
| Manage and administer NetApps Aprimo Professional MRM solution in addition to supporting the web production team in a leadership role. | |
| Managed implementation of Aprimo Professional MRM solution and supported change management for business from previous solution. | |
| Configured and maintained Aprimo Professional request forms, extended attributes, workflows, and reports. | |
| Support reporting task force to ensure system reports are aligned to objectives. | |
| Managed projects with timelines ranging from a one-day turn-around to several weeks. | |
| Resourced as a production team lead to support peers as well as escalated and priority activities. | |
| Defined and configured a scalable web production process for business lead scoring initiative. | |
| Implemented the development and usage of video and step-by-step documentation to support system and production processes. | |
| Oct 2007 – Aug 2008 | NetApp (Contracted through Webb Design) |
| Launched and managed web ticket tracking tool, RoboHead (Aquent). | |
| Designed request forms and task management to support appropriate resource management of web team. | |
| Established and led resource management team to support high volume ticket request system. | |
| Expanded upon previous production role through development/maintenance of corporate, sales, partner, and intranet sites. | |
| Led NetApp headquarters web production team while manager was away on maternity leave (5 months). | |
| Oct 2006 – Oct 2007 | NetApp (Contracted through Webb Design) |
| International Web Developer | |
| Responsible for maintaining international versions of NetApps corporate websites. | |
| Worked closely with Germany and Spains international marketing managers as primary liason to serve their local market needs. | |
| Supported maintainance of 15 international versions of the corporate website. | |
| Implemented development from ground-up of Russian version of corporate website. | |
| Ensured international site requests adhered to corporate guidelines. | |
| Designed feature images for international homepages. | |
| May 2005 Present | Webmaster , MPC MSUB, www.mpcmsub.org |
| Constructed design and maintenance of website for a non-profit outreach organization. | |
| Implemented Content Management System to maintain website. | |
| Developed promotional video to be showcased on website. | |
| August 2005 2009 | Web-maintainer , SJSU MESA , www.sjsumesa.org (now offline) |
| Used a CMS (Content Management System) to manage content for a non-profit outreach organization. | |
| Wrote and organized content on website. | |
| Spring 2006 | Web-designer , Holbert Optometrist, www.holbert.com |
| Designed website for a small business. | |
| Spring 2006 | Web-intern , SJSU Center for Service Learning, www.sjsu.edu/csl/ |
| Redesigned and maintained website for an SJSU on-campus organization. | |
| July Dec 2004 | United Defense (Ground Systems Division) |
| Santa Clara, CA | |
| Software Engineering Intern | |
| Initiated development and maintenance of Access databases. | |
| Designed and polished data diagrams and presentations. | |
| Summarized and inspected software requirement documents. | |
| Assisted software manager with daily activities. | |
| Summers | Math/Science Upward Bound (MSUB) |
| 2002 2004 | Monterey Peninsula College |
| Residential Computer Lab Technician | |
| Maintained a 20-workstation computer lab as well as office computers. | |
| Assisted in development and design of yearbook layout. | |
| Other Experience | |
| Summers 2005 - 2008 | Math/Science Upward Bound (MSUB) |
| Monterey Peninsula College | |
| Residential Supervisor / Program Coordinator | |
| Coordinated and supervised operations of pre-college outreach program at University of California Santa Cruz. Responsible for well-being of at-risk high school students within a university environment. | |
| Managed various projects and budgets such as fieldtrips, science fairs, and banquets. | |
| Managed academic instructors, teaching assistants, and residential assistants. | |
| Facilitated the academic, emotional, and personal growth of diverse group of high school students. | |
| Developed and maintained promotional videos and website (www.mpcmsub.org). | |
| Skills | |
| Languages | HTML, CSS, some ASP; Java; and JavaScript |
| Software/Systems | MS Office, MS Access, MS Visio, MS FrontPage, Adobe Acrobat, Adobe Photoshop, Adobe PageMaker, Adobe Premiere, Aprimo Professional, Aprimo Marketing Studio, Sony Vegas Video, Macromedia Dreamweaver, Joomla! (Mambo) Content Management System |
| Activities | Advisor, MESA Schools Program, SJSU, 2002 2009 |
| Advisor, Tech Challenge, Horace Mann Elementary, 2005 | |
| Team Leader, San Jose Science Workshop, 2001 2005 |